Frequently Asked Questions

Everything you need to know about your boAt experience.

How can I track the status of my order?

Once your order is dispatched, you will receive an email and SMS with a tracking link. You can also track it directly through the 'Track Order' section on our website using your Order ID.

What is the warranty policy on boAt products?

Most boAt products come with a 1-year limited warranty from the date of purchase. You can register your product on our website to ensure a seamless service experience.

Does boAt offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery for most pin codes across India. You can check the availability of COD for your specific location during the checkout process.

How do I initiate a return or replacement?

If you receive a damaged or defective product, you can raise a replacement request within 7 days of delivery via our Support Portal. Please ensure the product is in its original packaging.

Are boAt earphones and smartwatches water-resistant?

Many of our products feature IPX ratings ranging from IPX4 to IPX7, making them resistant to sweat and water splashes. Please check the specific product page for the exact rating.

How long does shipping usually take?

We typically process orders within 24 hours. Depending on your location, delivery usually takes 2 to 5 business days.