Returns & Exchanges

At boAt, we want you to be completely satisfied with your audio gear, offering a hassle-free 7-day return and replacement policy for all electronic products. If your product is defective or damaged upon arrival, we ensure a quick resolution through our dedicated support channels.

1

Initiate Request

Visit our Support Portal and enter your Order ID and phone number to select the item you wish to return or replace.

2

Quality Inspection

Ensure the product is in its original condition with all accessories, manuals, and packaging intact for a successful verification.

3

Reverse Pickup

Once approved, our logistics partner will schedule a pickup from your address within 24-48 hours at no additional cost.

4

Refund or Replacement

After the item reaches our warehouse and passes quality checks, we will process your refund to the original payment method or ship your replacement.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing